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24/7 emergency response

+1 (201) 277-9344

Answered 24/7

Contact Water Lafayette

If water is spreading right now, call. Do not fill in a form and wait for a callback — a local person answers every hour of the year and we will talk you through the shutoff while a crew is already on the way.

  • Open 24 hours — 7 days a week, including holidays
  • Estimates & scheduling: Mon–Sat, 7:00 AM – 7:00 PM

Request a free inspection

Moisture readings, thermal imaging and a written assessment. No obligation, and we will tell you honestly if you do not need us.

Free, no-obligation inspection · IICRC-certified crews · We bill your insurer directly

  • 60 min

    Dispatch target across Lafayette & Lamorinda

  • 24/7

    A real person answers, every hour of the year

  • IICRC

    Certified in water restoration & structural drying

  • Direct

    We bill your insurer — no upfront payment

Locally owned and operated from 3450 Golden Gate Way, Lafayette · Licensed & insured

Before we arrive

What to do while you wait

Whoever takes your call will walk you through this. Do what you can safely do — skip anything that puts you near standing water and electricity.
  1. Shut the water off — appliance shutoff, then the main, then the meter valve at the property line.

  2. Cut power to the affected area at the breaker panel if water is near outlets or appliances. Never stand in water to reach a panel.

  3. Get people and pets out of the wet area, especially if the water is from a drain or from outside.

  4. Photograph and film everything before you move anything. Wide shots first, then the source.

  5. Lift and block furniture, roll rugs out, move electronics and documents to a dry room.

  6. Call your insurer within 24 hours and get a claim number.

Never use a household vacuum on standing water. And if a ceiling is sagging, clear the room and stay out from underneath it — wet drywall fails without warning.

Water Lafayette

Restoration Services

Address
3450 Golden Gate Way
Lafayette, CA 94549
24/7 emergency line
+1 (201) 277-9344
Hours
Open 24 hours — 7 days a week, including holidays
Estimates & scheduling: Mon–Sat, 7:00 AM – 7:00 PM

Find us

3450 Golden Gate Way, Lafayette, CA 94549

A few blocks off Mt Diablo Boulevard, with direct Highway 24 access — which is what makes our 60-minute dispatch target an honest one.

Before you call

Practical questions

Is the inspection really free?

Yes, for non-emergency situations — a suspected slow leak, a musty smell, checking whether a past loss was properly dried, or a drainage question. We come out, take moisture readings, use thermal imaging where it helps, and give you a written assessment. Emergency call-outs where we are dispatching a crew and equipment at 2 a.m. carry an emergency response rate, which we will tell you about on the phone.

What areas do you cover?

Lafayette and all its neighborhoods, the Lamorinda communities of Orinda and Moraga, Walnut Creek, Pleasant Hill, Concord and the rest of Contra Costa County, plus Danville, Alamo, San Ramon and the I-680 corridor. We also serve Berkeley, Oakland, Richmond and the wider East Bay for larger losses. If someone genuinely closer can reach you faster on an active emergency, we will tell you.

Can I come to your office?

Yes. We are at 3450 Golden Gate Way in Lafayette — a real address you can drive past, which distinguishes us from the toll-free numbers that dominate emergency search results. Call ahead so someone is there, since the crews are usually out. For a non-urgent question about a suspected leak or a drainage problem, we are happy to arrange a time.

What happens after I submit the form?

A member of our Lafayette crew calls you back to understand the situation, and for anything non-urgent we book an inspection at a time that suits you. If water is actively spreading right now, do not wait on a callback — call +1 (201) 277-9344 and we will dispatch immediately while talking you through the shutoff.

Water damage does not wait. Neither do we.

Call +1 (201) 277-9344 — a local person answers, every hour of the year.

  • 60-minute dispatch across Lafayette and Lamorinda
  • IICRC-certified & insured
  • Based on 3450 Golden Gate Way
Call 24/7 NowFree Inspection